FAQ
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Strange translation shown
If you found strange translation and odd text shown in your portal site, please check your interface's language setting shown on right top corner. Once you find "English" in other language, please check your web browser's translation system and tur... read more
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User Registration
1. Visit: https://www.ehsmonitor.com/login. This will direct you to Enhesa’s User Account Login page.Alternatively, you can login at https://www.enhesa.com by clicking “Client log-in” in the top-right corner, then clicking the EHS Intelligence Log... read more
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Getting to Know Your Enhesa Portal
When you have logged into the Enhesa site www.ehsmonitor.com you will be taken your company's specific portal looking similar to the picture below. This article will explain the various links found on the Home Page of your portal. [1] Compliance I... read more
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How to Switch from one Portal to Another
Are you working between two client portals? You are able to toggle between two client pages by following the steps outlined below: Please login to www.ehsmonitor.com Once logged in to your client portal, in the right hand you will see a dropdown m... read more
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Enhesa User Policy
All users accounts that are inactive for over 20 months will be deactivated. Please contact services@enhesa.com to reactive your account if needed. read more
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A Scorecard cannot be exported from the Dashboard
Please be aware that the Enhesa Scorecard only works one way: The Scorecard can be uploaded into the Dashboard but a Scorecard cannot be exported from the Dashboard. If you need to have the findings in the Scorecard, we would suggest starting with ... read more
Login trouble?
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Enhesa Portal: Single Sign On Steps
Your organization’s Single Sign On (SSO) has integrated with Enhesa. You can now login to your Enhesa by using your company email address in the login page www.ehsmonitor.com which will direct you to your organization’s authenticator. In SSO mode, ... read more
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Setting Up an Account with Enhesa's Service Desk
Enhesa's Service Desk provides you a one stop view of any inquiry you have made to Enhesa's Regulatory Experts, IT Department, or Client Services Team. So that you can keep track of any clarification questions, Enhesa has partnered with Zendesk to... read more
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Login Issue: ReCaptcha
TROUBLESHOOT reCAPTCHA VALIDATION ON ENHESA EHS PLATFORM LOGIN PAGE Enhesa has made a few updates to our security to ensure the protection of your Enhesa services. This update introduced a reCAPTCHA authentication service added to your login page... read more
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Reset your Password
1. Log on to https://www.ehsmonitor.com/, click on "Reset Password". 2. You can also reset your password by going to your "Contact Details" from the icon on the right top corner. You can find "Change Password" in the bottom. read more
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Creating a HAR file
While helping you resolve a service issue, the Enhesa Customer Experience team may request a HAR file be recorded and sent over. HAR, short for HTTP Archive, is a format used for tracking information between a web browser and a website. A HAR file... read more